Northville Family Dentistry
Welcome to a dental practice perfectly blending the latest technological aspects of digital dentistry with the warm, comfortable atmosphere of a family practice. Drs. Talcott and Anderson know the apprehension many patients face at dental appointments. Both doctors and the entire staff strive to create a relaxed, “lecture-free” environment while providing the highest standard of care to each patient. Enjoy the unique convenience of having your crown prepared, fabricated on-site, and permanently cemented in about 2 hours. Centrally located in historic downtown Northville, we provide easy access parking and a friendly, knowledgeable front desk staff ready to help.
Call our Northville Dentist Today at (248) 306-9942 for your Appointment
Proudly serving: Northville, Novi, MI, Farmington, MI, Plymouth, MI
Finally, the green flag has waved. No, it’s not the Indy 500, it’s Northville Family Dentistry’s re-opening on Monday, June 1. If you scheduled an appointment for June 1 or later, keep that appointment unless you hear from us. Please be aware that we must alter or re-schedule many existing appointments to accommodate the added time our protective measures require. Be on the lookout for text communications from us and please respond as quickly as possible. As I’ve mentioned, dentistry in the post-Covid age will look differently. Some of you may be apprehensive to receive dental care. I’ve dedicated the past 11 weeks to creating the safest dental environment for you and your family. I’ve instituted several new administrative, environmental, and infection control protocols to maximize your safety and that of our staff and community.
I detailed most of our Administrative Controls in my last email and have included a summary below. Please look for the full list in a later email titled, What to expect at your next visit.
The short version:
1. Fill out your pre-appointment Wellness screening text
2. Wait in your car when you arrive, there is no waiting room
3. All patients will be screened before entering: history, temp, hand sanitizer, consent form
4. Everyone must wear a mask before entering
5. No one may escort a child or patient back unless approved. A parent may not remain in the clinical area during any treatment
6. Use a bathroom before your arrival
7. Listerine rinses before and after treatment
8. Pay your balance through your smartphone on Abella
9. Nitrous Oxide is currently unavailable due to disinfection complexities
10. Doctors may complete only 1 hygiene exam/year if all appears healthy
Additional Administrative controls include:
1. Hygienists will limit the use of their ultrasonic instruments.
2. Hygienists will use high volume suction when cleaning your teeth.
3. Isolation rubber dams may be used during operative procedures.
4. All staff will be screened daily for temperature/symptoms
1. 2 New April Aire Merv 16 Air Filters installed on our HVAC system
2. 4 New i-Wave-R Cold Plasma Air Purifiers installed to our HVAC system
3. Recently endorsed by the Michigan Dental Association, 3 Surgically Clean Air Filters were already installed in 2019
4. Each operatory will be disinfected by Cavi-Wipes, twice. Cavi-Wipes appear on the EPA’s List N and qualified under EPA’s emerging viral pathogens program for use against SARS-CoV-2
1. All clinical staff will wear an N-95 mask, kn-95, or approved Level III surgical mask during any aerosol generating procedures
2. All clinical staff will wear face shields during any aerosol generating procedures.
3. All staff will wear knee length clinic coats or disposable gowns during clinical hours.
4. All Scrubs and clinic coats will be laundered on site
We won’t be performing dentistry in haz-mat suits, but the PPE and risk of cross contamination does limit our physical interaction with patients, I apologize in advance for the necessary, but less inviting setting. We hope to ease many of these restrictions by the end of the year.
I customized our post-Covid response plan from the latest recommendations by the CDC, ADA, MDA, OSHA, Michigan Dept of Health and Human Services, and the Academy of General Dentistry.
The Good News:
On Thursday, the CDC determined:
“SARS-CoV-2, . . . is thought to be spread primarily through respiratory droplets when an infected person coughs, sneezes, or talks. Airborne transmission from person-to-person over long distances is unlikely.” Which is why we all need to wear masks and social distance. Secondly, the CDC determined SARS-CoV-2 does not spread easily from surface to surface. Making the dental environment much, much safer than originally thought. They also estimate that 35% of all positive Covid patients are asymptomatic but those individuals are 100% as infectious as those with symptoms.
Hopefully, this letter finds you well and enjoying the warmer weather. As I hope you see, I take your safety, that of my staff, and our community very seriously. From the science I’ve seen, with these protocols in place, Northville Family Dentistry is a much safer place to be than any grocery store or restaurant. We look forward to seeing you soon.
--Dr. Talcott and Staff
What to expect at your next visit:
1. Prior to your scheduled appointment, you will receive your standard text reminder (if you do not currently receive our texts, please update your cell # with us!). We still expect 48-hour notice for any changes to an existing appointment.
2. Attached to that text will be a wellness screening questionnaire. This pre-visit questionnaire must be completed prior to entering the building, no exceptions.
3. You will also receive a notice to text our office and wait inside your parked car once you’ve arrived. One of our staff will alert you when we are ready for your on-site wellness screening.
4. Anyone entering the building must have their wellness questionnaires completed, have their temperature taken by our staff, use hand sanitizer for 30 seconds, and WEAR A MASK that covers your nose, chin, and adapts to your face. We will provide surgical masks if necessary. One of our staff will escort you to your operatory. All patients must consent to treatment with knowledge of an increased risk of viral exposure due to the nature of dental procedures.
5. No one may accompany a patient back to their operatory or wait in the waiting room before, during, or after treatment. Exceptions for special needs caregivers and one parent of young children receiving treatment will be evaluated on a case by case basis. Parents, if absolutely necessary you may escort one child back to their treatment room but must leave the operatory quickly, absolutely no hovering nearby.
6. Bathroom use is for emergency use only. We must minimize patients walking through the office.
7. Once in your operatory, you will be given a Listerine pre-and post-operative rinse. Swish and gargle for 30 seconds each to kill as much bacteria and lower oral viral load.
8. After your appointment, I encourage you to check out electronically by using our new smartphone payment portal, Abella. You may have already received a notice from us through Abella. Abella represents a much more efficient and sanitary way to manage your account without physically handling a credit card or check back and forth.
9. As you leave the building, please use hand sanitizer again for 30 seconds.
10. Due to the near impossibility of properly disinfecting the gas lines, Nitrous Oxide is unavailable during any treatment.
11. Doctors may complete only 1 hygiene exam/year if all looks healthy. This policy greatly reduces the risk of cross contamination. If you need to see the doctor and are scheduled only to see the hygienist, make sure to alert the front desk staff. We may need to schedule you separately with the doctor.
We look forward to hearing from you.
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